Shipping policy

Products are delivered to the delivery address provided during the ordering process, within the time frame indicated on the order confirmation page.

In the event of a shipping delay, you will be sent an email informing you of any possible impact on the delivery time you were given.

In accordance with the legal provisions, in the event of late delivery, you may cancel the order under the terms and conditions set out in Article L 138-2 of the French Consumer Code. If you receive the product in the meantime, we will refund the product and the delivery costs under the conditions set out in Article L 138-3 of the French Consumer Code.

Where delivery is made by a carrier, Christine de Suède cannot be held liable for any delay in delivery due solely to the customer's unavailability after several delivery appointments have been offered.